Built for Tire & Auto Shops across Canada and the US. VoiceRep answers customer calls on the 1st ring to quote prices and book bays—and lets you call your own AI agent from under the hoist to move appointments, adjust work hours, update services, or check tire inventory purely by voice.
You shouldn't have to wash up and sit at a desktop computer just to move an appointment or change Friday's closing time. Call your shop number from your mobile phone—VoiceRep recognizes you as the owner and acts as your personal operations assistant.
When a driver has a flat tire or needs a seasonal swap, they don't leave a voicemail—they call the next tire shop on Google Maps. See what answering 100% of calls adds to your bottom line.
Designed for busy shop owners—no bloated menus or training required. Open your Front Desk on desktop, tablet, or mobile.
Toggle between a focused Today list and a Google-Calendar-style 7-column weekly grid. Overlapping appointments automatically arrange side-by-side across bays, and clicking any empty hour slot books a walk-in even outside regular hours.
Update your Mon–Sun business hours, service durations, spoken prices, and shop policies in seconds—or upload PDF/Markdown reference sheets indexed into vector search. Every change takes effect on the very next call in 0 ms.
Expand any phone-booked appointment directly on your calendar to read the 2-sentence AI summary, listen to the call recording, or inspect the full turn-by-turn conversation transcript.
When a caller needs a custom part quote or complex diagnostic advice, VoiceRep captures their name, number, vehicle, and question into your high-visibility People to Call Back queue with 1-click resolution.
Set up your shop in three simple steps with zero hardware or IT headaches.
Start pre-loaded with our Tire & Auto Shop template (seasonal swaps, alignments, rotations, oil service) and provision a local Canadian or US phone number.
Click Test AI in Browser inside the portal to talk to your AI receptionist over your laptop or phone microphone before a single customer calls.
Keep your existing shop landline by forwarding busy/unanswered rings to your VoiceRep number—and call in anytime from your cell to give instructions.
When you dial your shop's VoiceRep number from your registered owner mobile phone, VoiceRep recognizes your caller ID (with optional PIN verification) and switches into Owner Command Mode. You can naturally ask it to reschedule or cancel appointments, change your opening/closing hours, update service prices, or check tire inventory and today's bay schedule without opening a browser.
No! You keep the shop phone number your customers already know. Simply enable standard carrier call forwarding (*71 no-answer/busy forwarding or *72 all-calls forwarding) to your dedicated VoiceRep +1 number whenever your team is busy in the bays or after hours.
VoiceRep never guesses or makes up prices. If a question isn't covered by your shop's services or FAQ cards, it politely takes the customer's name, phone number, vehicle details, and question, logs a high-priority card in your People to Call Back queue, and alerts you immediately.
Yes—you can toggle your AI Assistant ON or OFF with a single switch in the top bar of the Shop Owner Portal (or by calling in from your phone).